Terms & Conditions

Personal data received via the website is stored securely within the website host domain.

It may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information about products that you have ordered from us (including geographical locations of your billing and shipping);

(c) information that you provide to us when registering with our website or placing direct orders (including your email address, name, phone number);

(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters and other documents available for download from our website (including your name and email address);

(f) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication) and including Zoho Email; and

(g) any other personal information that you choose to send to us, including information sent via social media.

Personal information submitted to me through our website will be used only for the purposes specified here.

I may use your personal information to:

(1) send statements, invoices and payment reminders to you, and collect payments from you;

(2) send you non-marketing email and other communications;

(3) send you email notifications that you have specifically requested;

(4) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(5) enable you to download information/white papers/documents you have requested;

(6) send you marketing communications relating to our business which we think may be of interest to you, by post or electronic communication, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(7) remind you for the products which you have added in the cart on website but not purchased:

(8) ask for your reviews, feedbacks and comments to help us serve you better;

(9) deal with enquiries and complaints made by or about you relating to our website;

(10) keep our website secure and prevent fraud; and

(11) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).

I will not supply your personal information to any third party for any purpose.  However, I may disclose your personal information:

(a) to the extent that I am required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, I will not provide your personal information to third parties for any other reason except serving you better related to products and services available on our website.

Personal information that I process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.  I will retain documents (including electronic documents) containing personal data:

(1) to the extent that I am required to do so by law;

(2) if I believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  I will store all the personal information you provide on our secure (password- and firewall-protected) servers/host domain.  You acknowledge when providing personal information,such as name, address, telephone number etc, that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

All banking detals are verified by external sources, such as PayPal, and are never given to me directly.  As such these details are not known to me, or stored by me at any stage.